TRP News 09/01/2023
- Knowledge Hub
- Jan 10, 2023
- 4 min read
Updated: Jan 12, 2023
A VERY HAPPY NEW YEAR TO ALL TRP STAFF!!!
VALUE OF THE MONTH
To Give our Guests a Complete Experience and a Perfect Stay
TOURISM UPDATE
Passenger volumes at the Cape Town International Airport between 1 to 28 December showed a 77% recovery compared to 2019. The number of international, regional and domestic passengers stood at 749 228 compared in 2022 vs 962 185 in 2019 (Source: IOL). The outlook also seems very positive for 2023. FNB says there has been a strong bounce-back and promising growth prospects for the local tourism industry, while business confidence in South Africa climbs to pre-Covid levels (Source: BusinessTech).
PROPERTIES UPDATE
Liz and Phil Celebrating their 50th Wedding Anniversary
Congratulations to Liz and Phil who are celebrating their 50th Golden Wedding Anniversary and Waterside has pulled out all the stops to make it an unforgettable anniversary.
Waterside
Waterside gave their Festive Season guests a complete experience and a perfect stay by creating a unique Christmas in the bush with loads of colour.
The New Year was welcomed with bubbles and a Marimba Band which the guests thoroughly enjoyed.
Malewane Lodge
Malewane team were in high spirits and not only gave the guest the complete experience, but also the festive experience! We want to thank each and every team member that worked so hard over the busy period, we appreciate you!
Haley Meyer (Floor manager) organized a Secret Santa for Malewane Lodge and made our staff very excited about the festivities.
The Malewane team pulled out all the stops to ensure that the tables and settings were perfect for each occasion.
For New Year's, Chef Archie and his team created a stunning menu.
Birkenhead House
Both, the Christmas dinner and New Year's Eve celebration, went very well. Our Guests enjoyed our African Theme and the hotel is currently very busy.
La Residence
We had an incredible festive season at La Residence. We hosted 86 guests for Christmas Day and 38 guests on New Year's Eve.
It’s hard to put words to the madness and hard work that went into it, so we made a lovely video to showcase it. Not all staff are captured in the photos, but a big thank you to the whole team for a successful festive season and to Leana Nienaber (Group Events Coordinator) for helping to coordinate it. We were excited to have Edward Morton (Royal Ambassador) join us as our Phantom on New Year's Eve. Also a big thank you to those who didn’t play an upfront role during the events but without who nothing would have been possible.
The Silo Hotel
The Festive Period at The Silo Hotel was a spectacular time. A bustling hotel, with many great events and holidays to celebrate. From creative lunches, to Elaborate gingerbread houses, special Turndowns, and a show-stopping new years eve celebration, all staff members worked hard in ensuring no request was too large and no detail was too small. Well done and thank you to everyone!
The Granary Café also launched a new menu. The Chefs created some beautiful new dishes which can be enjoyed by all our guests!
TRAINING UPDATE
A huge congratulations from Wayve Kolevsohn (Group Beverage Manager) to everyone who took part and passed the WSET Level 1! 95% of participants passed the test and the ones who did not will have another chance in early February. This qualification provides a hands-on introduction to the world of wine. Participants explored the main types and styles of wine through sight, smell, and taste, while also gaining the basic skills to describe wines accurately and make food and wine pairings.
FOUNDATION UPDATE
To end the year, a foundation trustee meeting was held in December. The objective of these meetings is to review donations and how the funds were spent as well as look at new projects for the upcoming year. Ali McAdam highlighted the fact that we are very confident that the funds were well spent. Thanks to our foundation committee members working on the ground in close proximity to our beneficiaries making a huge difference in a lot of people's lives.
Thank you to everyone involved and we are looking forward to seeing what will be achieved in 2023!
Here is a selection of highlights from our ongoing projects, which were also shared with our guests thanks to the marketing team!
HR UPDATE
OPEN POSITIONS
Some new positions have recently opened, so please refer to our Careers page (click here or scan the QR code), or check in with your HR Manager to see what opportunities are available across the group.
Internal applications, please let your HOD and property HR Manager know if you are interested in applying.
External applications are only being received via our careers page.
TO BE WELCOMING GENUINE AND WARM
NEW STARTERS
A very warm welcome to the following team members at The Royal Portfolio:
TO RECOGNISE, REWARD AND UPLIFT
PROMOTION
Huge congratulations to Anika De Jongh on her promotion to Acting Food and Beverage Manager. She will be replacing Zaid Adams who unfortunately resigned. We are wishing him all the best in his new endeavours and good luck to Anika on this new challenge!
LONG SERVICE AWARDS - 5, 10, 15 & 20 Years with TRP in January!
Congratulations and thank you to the following staff for their loyalty and hard work over the years:
Tintswalo Sithole (Senior Housekeeper @RM) | 20 years on 12 January
Lenneth Ngwenya (Staff Chef @RM) | 10 years on 1 January
Michael Mandy (Senior Sous-Chef @RM) | 10 years on 1 January
Patricia Lekuleni (Housekeeper @RM) | 10 years on 1 January
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